Last Updated: August 2026
Welcome to Egypt Getaway Tours. By making a booking through EgyptGetawayTours.com, contacting us directly, or using any of our travel services, you acknowledge that you have read, understood, and agreed to the following Terms and Conditions.
These terms apply to tours, excursions, Nile cruises, airport transfers, private transfers, travel packages, activities, and other services booked through Egypt Getaway Tours.
A booking is considered confirmed once:
We have received the required booking information.
The required deposit or full payment has been received, where applicable.
Egypt Getaway Tours has issued a booking confirmation by email, WhatsApp, or another agreed communication method.
Customers are responsible for providing accurate information, including:
Full passenger names
Number of travelers
Travel dates
Hotel or accommodation details
Flight information, where relevant
Pickup and drop-off locations
Contact information
Any special requirements
Incorrect or incomplete information may affect our ability to provide the booked service.
Payment requirements may vary depending on the type of tour, activity, transfer, Nile cruise, or travel package.
Depending on the service, payment may be required:
In full at the time of booking;
Through an agreed deposit with the remaining balance paid before the service date; or
According to the specific payment terms shown on the booking confirmation.
Nile cruises, holiday packages, and multi-day tours may require a deposit to secure hotels, cruise cabins, domestic flights, guides, transportation, and other services.
The remaining balance must be paid according to the deadline stated in your booking confirmation.
Payment methods may include, depending on availability:
Credit or debit card
Secure online payment
Bank transfer
Cash payment
Other payment methods agreed with Egypt Getaway Tours
Any bank charges, currency conversion charges, international transfer fees, or card issuer fees are the responsibility of the customer unless otherwise stated.
Prices may be displayed or quoted in currencies such as USD, EUR, GBP, or EGP.
Where currency conversion is required, the final amount charged may vary according to the exchange rate applied by the payment provider, bank, or card issuer.
If a required deposit or balance is not received by the stated payment deadline, Egypt Getaway Tours reserves the right to treat the booking as cancelled.
We understand that travel plans may change. Cancellation terms depend on the type of service and the notice provided before the scheduled starting date.
Unless different conditions are stated on the individual product page or booking confirmation:
Cancellation more than 24 hours before the scheduled service: Eligible for a full refund.
Cancellation less than 24 hours before the scheduled service: The booking may be non-refundable.
No-show: No refund will normally be provided.
A cancellation is considered received when Egypt Getaway Tours confirms receipt of the cancellation request.
Nile cruises, hotels, domestic flights, and multi-day travel packages may be subject to different cancellation conditions because reservations are often made with third-party suppliers.
Cancellation charges may depend on:
Number of days before arrival
Cruise company policies
Hotel policies
Airline policies
Peak travel periods
Christmas and New Year periods
Easter holidays
Special events
Non-refundable reservations
The applicable cancellation policy will be stated in the quotation or booking confirmation whenever special conditions apply.
Certain bookings may be partially or completely non-refundable, including:
Domestic or international airline tickets
Some hotel reservations
Selected Nile cruise reservations
Special event bookings
Entrance tickets purchased in advance
Train tickets
Visa-related services
Third-party activities with non-refundable supplier conditions
Customers will be informed when a booking includes a non-refundable component whenever reasonably possible.
Activities such as a Luxor hot air balloon ride depend on weather, wind conditions, aviation regulations, and operational approval.
For safety reasons, the operator may:
Delay the flight
Change the departure time
Change the launch location
Change the landing location
Reschedule the activity
Cancel the flight
If a weather-dependent activity is cancelled by the operator and cannot be rescheduled, the amount paid specifically for that cancelled activity will normally be refunded according to the applicable supplier conditions.
Changes to flight duration or route caused by wind or weather conditions are not normally considered grounds for a refund once the activity has operated.
Egypt Getaway Tours may cancel or modify a service because of circumstances including:
Unsafe weather conditions
Government restrictions
Road closures
Security concerns
Natural disasters
Operational problems
Transportation disruptions
Attraction closures
Supplier cancellations
Events beyond our reasonable control
Where possible, we will offer:
An alternative date;
A comparable alternative service; or
An appropriate refund for services that cannot be provided.
We are not responsible for additional expenses incurred by travelers as a result of circumstances beyond our reasonable control.
Approved refunds will be returned, where practical, using the original payment method.
Refund processing times can vary depending on:
Payment provider
Card issuer
Bank
Payment method
International banking procedures
Bank fees, currency differences, and third-party processing charges may not be refundable.
Refunds apply only to eligible portions of the booking under the applicable cancellation conditions.
Customers who wish to change their:
Travel date
Pickup location
Number of passengers
Tour itinerary
Hotel
Cruise
Vehicle
Destination
should contact Egypt Getaway Tours as early as possible.
We will make reasonable efforts to accommodate changes, but changes remain subject to availability.
Additional charges may apply if the requested modification results in additional supplier, transportation, entrance ticket, accommodation, or operational costs.
Customers must be available at the confirmed pickup location at the agreed time.
A passenger may be considered a no-show if they:
Are not present at the agreed pickup location;
Cannot be contacted;
Provide incorrect pickup information; or
Arrive too late for the booked service to operate.
No-show bookings are generally non-refundable.
For airport transfers, customers should provide correct flight information so that pickup arrangements can be coordinated appropriately.
Tour itineraries are designed based on expected operating conditions.
The order of visits may change due to:
Traffic
Opening hours
Weather
Crowd levels
Government regulations
Archaeological site restrictions
Cruise schedules
Flight schedules
Operational considerations
Where possible, the main attractions and services described in the booking will still be provided.
Customers should carefully review the Included and Excluded sections of each tour before booking.
Unless specifically mentioned as included, the price may not include:
Attraction entrance tickets
Optional activities
Special tomb tickets
Meals
Drinks
Gratuities
Personal expenses
Photography permits
Additional transportation
Optional upgrades
Child prices and policies vary according to the service.
Age restrictions may apply to certain activities for safety or supplier reasons.
Parents or guardians are responsible for supervising children throughout the booked experience.
Infant seats or child seats should be requested in advance and are subject to availability.
Customers should inform Egypt Getaway Tours before booking if a traveler has:
Mobility limitations
Accessibility requirements
Dietary requirements
Medical considerations that may affect participation
Pregnancy-related restrictions
Other special needs
Some tours or activities may involve walking, stairs, uneven ground, boats, early morning departures, desert conditions, or physical activity.
Customers are responsible for determining whether an activity is suitable for their individual circumstances.
Travelers are responsible for ensuring that they possess all necessary documentation required for their trip, including where applicable:
Valid passport
Visa
Travel permits
Identification
Flight documents
Hotel confirmation
Egypt Getaway Tours is not responsible for a passenger being unable to participate because of missing, invalid, or incorrect travel documentation.
We strongly recommend that travelers obtain appropriate travel insurance for their trip.
Suitable insurance may include coverage for:
Trip cancellation
Medical emergencies
Accidents
Lost baggage
Flight delays
Travel disruption
Personal belongings
Travel insurance is normally not included unless expressly stated in the booking.
Some components of a booking may be provided by independent suppliers, including:
Hotels
Nile cruise companies
Airlines
Balloon operators
Restaurants
Transportation companies
Ticket providers
Other activity operators
Egypt Getaway Tours coordinates these services as part of the customer’s travel arrangements, but third-party services may also be subject to the supplier’s individual terms and operational policies.
Egypt Getaway Tours will not be responsible for failure or delay in providing a service when caused by circumstances beyond reasonable control.
These may include, but are not limited to:
Natural disasters
Extreme weather
War or civil unrest
Government restrictions
Epidemics or pandemics
Airport closures
Road closures
Strikes
Transportation disruptions
Security incidents
Unexpected closures of tourist attractions
Where such circumstances occur, we will make reasonable efforts to provide alternative arrangements where possible.
Prices displayed on EgyptGetawayTours.com may change due to changes in:
Government fees
Entrance ticket prices
Fuel costs
Taxes
Supplier rates
Exchange rates
Seasonal pricing
Once a booking has been confirmed and paid according to the agreed terms, the confirmed booking price will normally be honored unless the booking is subsequently changed by the customer or affected by circumstances outside our reasonable control.
Photos shown on the website are intended to represent destinations, attractions, vehicles, cruises, activities, or travel experiences.
Actual conditions, vehicles, vessels, views, accommodation, or arrangements may vary depending on availability and operational circumstances.
If a problem occurs during your tour or transfer, please contact Egypt Getaway Tours as soon as possible so that we have an opportunity to assist and resolve the issue.
Complaints submitted after completion of a service should include:
Booking reference
Customer name
Date of service
Description of the issue
Supporting documents or photographs where relevant
The content on EgyptGetawayTours.com, including text, images, tour descriptions, itineraries, branding, and other materials, may not be copied, reproduced, or commercially reused without authorization.
We make reasonable efforts to keep website information accurate and up to date, but itineraries, prices, availability, schedules, and operating conditions may change.
Personal information provided during the booking process will be handled in accordance with our Privacy Policy and used as necessary to process bookings, provide travel services, communicate with customers, and fulfill operational requirements.
If you have questions regarding a booking, payment, cancellation, refund, or these Terms and Conditions, please contact Egypt Getaway Tours through the contact information published on:
Website: EgyptGetawayTours.com
By completing a booking with Egypt Getaway Tours, you confirm that you have reviewed and accepted:
These Terms and Conditions
The applicable cancellation policy
The payment conditions
The inclusions and exclusions of your selected service
Any special conditions stated in your quotation or booking confirmation
Where the terms of an individual tour, Nile cruise, activity, accommodation, or travel package differ from these general conditions, the conditions shown on the specific booking confirmation will apply.
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