Privacy Policy
Last Updated: August 2026
At Egypt Getaway Tours, we respect your privacy and are committed to protecting the personal information you provide when visiting EgyptGetawayTours.com, making a booking, requesting a quotation, or communicating with us.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when it may be shared, and the choices available to you.
By using our website or booking our services, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Egypt Getaway Tours provides travel and tourism services in Egypt, including:
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Private Egypt tours
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Day tours and excursions
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Nile cruises
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Airport transfers
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Private transfers
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Multi-day Egypt tour packages
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Luxor, Aswan, Cairo and Red Sea excursions
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Hot air balloon experiences
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Customized travel itineraries
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Other tourism and travel-related services
Our website is:
EgyptGetawayTours.com
2. Information We Collect
We may collect personal information when you visit our website, submit an enquiry, request a quotation, communicate with us, or make a booking.
Personal Information You Provide
This may include:
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Full name
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Email address
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Telephone number
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WhatsApp number
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Country or nationality
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Number of travelers
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Adults’ and children’s ages where relevant
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Travel dates
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Hotel or accommodation information
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Pickup and drop-off locations
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Flight details
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Cruise information
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Tour preferences
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Special requests
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Billing information
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Booking information
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Information you include in messages sent to us
For certain services, additional information may be required to complete a reservation, such as passport details or identification information where required by hotels, cruise operators, airlines, authorities, or other travel service providers.
We only request such information when reasonably necessary to arrange or provide the requested travel service.
3. Information Collected Automatically
When you visit EgyptGetawayTours.com, certain technical information may be collected automatically.
This may include:
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IP address
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Browser type
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Device type
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Operating system
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Approximate location based on IP address
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Pages visited
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Time spent on pages
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Referring website
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Date and time of visits
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Website interactions
This information may be collected through cookies, analytics technologies, server logs, and similar tools.
We use this information to understand how visitors use our website and to improve its performance, security, usability, and content.
4. How We Use Your Information
We may use personal information for purposes including:
Processing Bookings
We use your information to:
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Process tour reservations
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Arrange airport transfers
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Arrange private transportation
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Reserve Nile cruises
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Arrange hotel accommodation where applicable
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Coordinate guides and drivers
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Arrange activities and excursions
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Provide customized travel packages
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Confirm pickup and drop-off information
Communicating With You
We may contact you by:
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Email
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Telephone
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WhatsApp
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Website messaging
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Other communication channels you choose to use
Communication may include:
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Booking confirmations
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Payment information
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Pickup details
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Tour updates
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Itinerary information
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Changes to services
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Responses to enquiries
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Customer support
Improving Our Services
Information may also be used to:
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Improve our website
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Understand customer preferences
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Improve our tours and travel services
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Analyze website performance
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Resolve technical problems
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Prevent fraud or misuse
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Improve customer service
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Maintain business records
Legal and Administrative Purposes
We may process information where reasonably necessary to:
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Meet legal obligations
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Maintain accounting records
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Handle disputes or complaints
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Prevent fraud
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Protect our legal rights
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Respond to lawful requests from authorities
5. Payment Information
When you make a payment for a tour, transfer, Nile cruise, activity, or travel package, payment information may be processed by a bank, card processor, payment gateway, or other authorized payment service provider.
Where a third-party payment provider processes your payment, your payment information is subject to that provider’s security procedures and privacy practices.
Egypt Getaway Tours may receive information related to the transaction, such as:
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Customer name
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Amount paid
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Currency
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Payment status
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Transaction or payment reference
We do not intentionally request that customers send complete credit or debit card details through unsecured email or messaging channels.
6. WhatsApp and Other Messaging Services
Customers may choose to communicate with Egypt Getaway Tours through WhatsApp or other messaging platforms.
When you communicate with us through a third-party messaging service, information transmitted through that service is also subject to the privacy policy and terms of the relevant platform.
We may use the information you provide through these channels to:
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Answer your questions
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Prepare quotations
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Confirm bookings
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Send itineraries
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Coordinate pickups
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Provide customer support
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Communicate important service updates
7. Cookies
EgyptGetawayTours.com may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites function correctly and understand visitor activity.
Cookies may be used for purposes such as:
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Remembering website preferences
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Maintaining website functionality
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Improving user experience
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Measuring website traffic
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Understanding visitor behavior
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Website analytics
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Security
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Marketing and advertising, where applicable
Some cookies are necessary for the website to operate, while others may be optional.
Where required, visitors may be provided with options to accept, reject, or manage non-essential cookies.
You can also manage or delete cookies through your browser settings.
8. Analytics
We may use website analytics services to understand how visitors find and use EgyptGetawayTours.com.
Analytics information may include:
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Pages visited
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Visitor location at a general level
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Device type
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Browser
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Traffic source
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Time spent on the website
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Website interactions
This information helps us evaluate and improve our website, SEO performance, content, and customer experience.
9. Marketing Communications
If you choose to receive travel offers, newsletters, promotions, or other marketing communications from Egypt Getaway Tours, we may use your contact information for these purposes.
Where required, marketing communications will be sent based on your consent or another applicable lawful basis.
You can request to stop receiving promotional communications at any time.
Transactional communications relating to an existing booking, payment, transfer, or tour are not considered promotional communications and may still be sent when necessary to provide your service.
10. How We Share Information
We do not sell your personal information.
We may share necessary information with trusted third parties when required to arrange or provide your travel services.
These may include:
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Hotels
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Nile cruise companies
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Tour guides
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Drivers
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Transportation companies
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Airlines
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Balloon operators
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Restaurants
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Activity providers
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Ticket providers
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Payment processors
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Banks
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Booking technology providers
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Other travel service suppliers
Only information reasonably necessary to arrange or provide the relevant service should be shared.
For example, a hotel may require a guest’s name and arrival details, while an airport transfer provider may require the passenger’s name, flight number, arrival time, and contact information.
11. Service Providers
We may use external companies to support our website and business operations.
These may include providers of:
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Website hosting
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Email
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Website security
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Analytics
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Payment processing
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Booking systems
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Customer communications
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Cloud storage
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Technical support
These providers may process certain personal information while providing services to us.
12. International Data Transfers
Egypt Getaway Tours serves travelers from different countries, and some technology, payment, communication, or travel service providers may operate outside Egypt.
As a result, personal information may sometimes be processed or stored in another country.
Where applicable, we take reasonable measures to ensure that personal information is handled appropriately when transferred or processed internationally.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for purposes such as:
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Completing your booking
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Providing travel services
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Customer support
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Maintaining booking records
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Accounting and tax requirements
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Resolving disputes
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Preventing fraud
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Meeting legal obligations
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer reasonably required, it may be deleted, anonymized, or securely archived as appropriate.
14. How We Protect Your Information
Egypt Getaway Tours takes reasonable administrative, organizational, and technical measures designed to protect personal information from:
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Unauthorized access
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Unauthorized disclosure
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Loss
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Misuse
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Alteration
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Destruction
However, no website, internet transmission, email system, messaging service, or electronic storage method can be guaranteed to be completely secure.
Customers should avoid sending highly sensitive information through unsecured communication channels unless specifically requested through an appropriate process.
15. Your Privacy Rights
Depending on applicable law and your location, you may have rights concerning your personal information.
These may include the right to:
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Request information about the personal data we hold about you
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of certain personal information
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Object to or restrict certain processing
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Withdraw consent where processing relies on consent
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Request that we stop sending marketing communications
Some rights may be subject to legal exceptions or record-keeping requirements.
To submit a privacy request, contact Egypt Getaway Tours through the contact details provided on our website.
We may need to verify your identity before completing certain requests.
16. Children’s Privacy
Our website and services are primarily intended for travelers making or managing travel arrangements.
Information about children may sometimes be required when a parent, guardian, or responsible adult books travel services for a family.
Such information may include:
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Child’s name
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Age
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Travel information
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Passport information where required for a specific service
Parents or guardians should provide children’s information only when necessary for the booking.
We do not knowingly use children’s personal information for direct marketing without appropriate authorization.
17. Passport and Identification Information
Certain travel services may require passport or identification information.
This can occur, for example, when required for:
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Domestic flights
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Hotel reservations
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Nile cruise reservations
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Transportation arrangements
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Government permits
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Security requirements
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Other regulated travel services
Such information should only be collected or shared when reasonably necessary to provide the requested service or meet applicable requirements.
18. Third-Party Websites
EgyptGetawayTours.com may contain links to third-party websites or services.
These may include:
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Tourism attractions
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Payment providers
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Social media platforms
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Travel partners
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Maps
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Review websites
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Other travel-related services
Egypt Getaway Tours is not responsible for the privacy practices of third-party websites.
We recommend reviewing the privacy policy of any external website you visit.
19. Social Media
Egypt Getaway Tours may maintain profiles on social media platforms.
If you interact with our social media pages, the relevant platform may collect and process information according to its own privacy policy.
Information that you make publicly available through social media may also be visible to other users.
20. Booking on Behalf of Other Travelers
If you provide personal information about another traveler, you are responsible for ensuring that you are authorized to provide that information for the purpose of arranging the booking.
This can include information about:
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Family members
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Friends
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Group members
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Children
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Other passengers
Please ensure that the information you provide is accurate.
21. Legal Disclosure
We may disclose personal information when reasonably necessary to:
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Comply with applicable laws
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Respond to lawful government or regulatory requests
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Protect customers
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Prevent suspected fraud
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Protect the safety of our staff or travelers
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Protect our legal rights
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Establish, exercise, or defend legal claims
22. Changes to This Privacy Policy
Egypt Getaway Tours may update this Privacy Policy periodically to reflect changes in:
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Our services
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Website features
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Technology
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Business practices
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Legal or regulatory requirements
When this Privacy Policy is updated, the revised version will be published on EgyptGetawayTours.com with an updated revision date.
We encourage visitors to review this page periodically.
23. Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
Egypt Getaway Tours
Website: EgyptGetawayTours.com
You may also contact us using the contact form or other contact methods published on our website.
Privacy Notice
By submitting an enquiry, requesting a quotation, or making a booking through EgyptGetawayTours.com, you acknowledge that your personal information may be processed as reasonably necessary to respond to your request and arrange the travel services you have selected.
We are committed to using customer information responsibly and only for legitimate travel, booking, customer service, administrative, security, and legal purposes.
